Privacy Policy for Jeevanta Products & Services LLP Customers and Other External Parties

This document was updated on: Wed May 23rd, 2018

At Jeevanta Products & Services LLP (including its subsidiaries), we are committed to protecting your personal data. Below you will find detailed information regarding the types of personal data we collect, the reasons and purposes for processing your personal data, and your rights regarding our data processing.

Jeevanta Products & Services LLP acts as the ‘controller’ for the personal data processing performed.

Contact Information:
Email: jeevanta.natural@gmail.com
Address: Jeevanta Products & Services LLP Jeevanta Products & Services LLP 218, Raja Industrial Estate,P. K. Road, Mulund West, Mumbai - 400080 Phone:+91 97699 75863

For any queries regarding the processing of your personal data, please contact us at jeevanta.natural@gmail.com.

1. How We Collect Personal Data

We collect data depending on how you interact with our digital platforms, purchases, registrations, or other contact. Information is provided directly by you when you sign up for our services, newsletters, fill out forms, or communicate with us. We also collect some data automatically when you use our website or digital channels.

2. Categories of Personal Data We Process

We may process the following types of personal information:

• Basic info: Name, employer, title, contact details.
• Customer relationship data: Records of interactions and support inquiries.
• Web usage data: Page visits, file downloads, browsing behavior.
• Consent-based data: Any other data processed with your explicit consent.

Our platforms are not intended for children under 13. If we are made aware of any such data, we will delete it.

3. Purpose of Processing Personal Data

• Service Provision: For newsletters, customer support, invoicing, and technical services – based on contract fulfillment.
• Development & Analytics: To improve our services and digital interfaces – based on legitimate interest.
• Sales & Marketing:
  • Identifying target groups,
  • Personalizing marketing efforts,
  • Sending newsletters (with your consent),
  • Conducting customer satisfaction surveys – based on consent or legitimate interest.
• Information Security: To protect our systems and prevent misuse – based on legitimate interest.
• Legal Compliance: To meet obligations under Indian laws.
• Additional Consented Purposes: Any other uses to which you explicitly agree.

4. Navigation Information

We use cookies and similar technologies to track website usage for analytics and advertising. This includes IP address, browser type, operating system, and visited pages.

We may also use tracking pixels and third-party tools to tailor ads to your interests. You can opt out of targeted advertising through youronlinechoices.eu, though general ads may still appear.

5. Protecting Your Information

We employ physical, technical, and organizational safeguards to protect your data. Regular risk assessments and internal controls help ensure data remains secure against unauthorized access.

6. Disclosure of Personal Data

We may share your data with:

• Data Processors: Who process data on our behalf under strict agreements.
• Third Parties: Only with your consent.
• Legal Authorities: If required by law or court order.
• Business Transfers: In case of merger, acquisition, or business restructuring.

In each case, security and privacy are prioritized.

7. Data Retention

We retain personal data only as long as needed for its original purpose, or to meet legal requirements.

An "active" relationship is defined as:

• Having made a purchase,
• Registered on our site,
• Subscribed to communications,
• Requested contact via forms, emails, or events,
• Shown activity within the past 24 months.

Once the relationship ends or consent is withdrawn, we delete your personal information unless required to retain it longer by law.

8. Your Rights

You have the right to:

• Access, correct, or delete your data,
• Restrict or object to processing,
• Request data portability,
• Withdraw consent at any time.

To exercise these rights, email us at jeevanta.natural@gmail.com. We will respond within 30 days.

9. Complaints

If you believe we are not processing your data lawfully, you may lodge a complaint by contacting us at jeevanta.natural@gmail.com.

10. Changes to This Policy

We may update this privacy policy over time. We encourage you to review it periodically. For significant updates, we may notify you via email or other communication channels.